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new metrics and visualizations to help the army reduce customer wait time兰德报告:美国陆军采用新的指标体系及可视化工具以期缩短装备维修的顾客等待时间-pg游戏官网登录入口

new metrics and visualizations to help the army reduce customer wait time兰德报告:美国陆军采用新的指标体系及可视化工具以期缩短装备维修的顾客等待时间

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发行时间:0001.01.01
总页数:12
编辑:综保科技
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research report c o r p o r at i o n john f. raffensperger, josh girardini, jason mastbaum new metrics and visualizations to help the army reduce customer wait time he army maintenance process uses customer wait time (cwt, in days) as a metric of the responsiveness of its order fulfillment process—i.e., the number of days for a mechanic or supply clerk to order a repair part and receive it. cwt requires close management because the order fulfillment process is subject to delays and disru...
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